Man uses Twitter to fight $11,000 cell phone bill

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Mythbuster Tweets His Way Out of $11k Phone Bill

Adam Savage Recruits Twitter Followers to Fight $11,000 AT&T Bill for Web Surfing in Canada

By KI MAE HEUSSNER
June 30, 2009
Last updated July 7, 2009
 
 

What would you do if you opened up your cell phone bill to face a dizzying five-digit charge?

high bill
Mythbuster Andrew Savage recently faced an $11,000 bill from AT&T for using a wireless modem to surf the Web in Canada.
(/ABC News)

You might do well to follow Mythbuster Adam Savage's lead.

When the host of the Discovery Channel's "Mythbusters" learned he had rung up $11,000 in charges from AT&T while in Canada, he headed straight for Twitter. The culprit, he tweeted, was the USB modem plugged into his laptop that was running on a wireless plan suitable for the U.S., but not for Canada.

"AT&T is attempting to charge me 11k for a few hours of web surfing in Canada. Pls RT!," he posted to his Twitter feed Friday. Later, he wrote, "Almost forgot: Hey AT&T! I will fight this bull****."

Still later, he added, "They're claiming I uploaded/downloaded 9 million kilobytes (9 gigs) while in Canada. Frakking impossible."

Before too long, thanks to many of his 50,000 followers, 'AT&T' became a top Twitter trending topic, according to the tech blog TechCrunch.

By later Friday afternoon, the tweeting became too intense for even AT&T to ignore.

"Today the tweeps became twoops. Just got off the phone with AT&T and they've taken care of everything to my great satisfaction.#twitterrules," Savage wrote.

But though Savage's story may be an extreme, he's not the first – nor will he likely be the last – to suffer a cellular bill snafu.

Entry #721

Comments

Avatar konane -
#1
Good for him!!!!

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