N.M. Lottery to replace Powerball tickets printed in error

Comment #6

wizeguy — Mon, 26 Jan 2009 05:50:14 GMT

They didn't open much of a window in time to get replacement tickets and not convenient at all for those who work 1st shift

Comment #5

LckyLary — Sun, 25 Jan 2009 17:21:02 GMT

They don't get too specific about what exactly the error was. It sounds like people getting QP were given tickets with random selections based on the old matrix so nobody got any of the new numbers like 59, or worse, printed bonus balls that would not even be in the mix! I'm guessing this is what happened??

If the drawings are purely random as they claim, and the QP is also purely random, then it wouldn't make a whit of difference unless the tickets had invalid bonus balls, the tickets would... [ More ]

Comment #4

KY Floyd — Sun, 25 Jan 2009 00:40:56 GMT

Odds are the problem is worse than two machines having the same outdated software. Sure, a startup check would catch it, but why didn't the central computer catch a problem? If those machines issued 450 tickets, what are the chances that not 1 of them had a PB that isn't in the new matrix

Comment #3

Guru101 — Sat, 24 Jan 2009 19:22:50 GMT

*Waits for the first person to say something along of the lines of Well the jackpot wasn't as high or something similar

Comment #2

Drivedabizness — Sat, 24 Jan 2009 17:47:11 GMT

That's not supposed to be possible in a modern lottery system.

The first thing the terminal should do at sign-on for the day is handshake with the central system to make sure it is on the latest/correct software version.

BTW - Rick Calinsky is one of my oldest friends in the industry - we've known each other since 1990.

Comment #1

MaddMike51 — Sat, 24 Jan 2009 00:29:54 GMT

Our commitment to integrity and transparency dictates that we offer a reasonable remedy to affected players as quickly as possible, said Tom Romero, New Mexico Lottery CEO. We apologize for any inconvenience this matter may have caused our players and our retailers.

Kudos to the New Mexico Lottery for doing the right thing.A few other states should take notes on how to treat their lottery patrons.

N.M. Lottery to replace Powerball tickets printed in error

Lottery Post — Fri, 23 Jan 2009 23:56:38 GMT

The New Mexico Lottery has discovered that approximately 450 Powerball wagers were printed in error earlier this month.

The wagers were purchased from two self-service lottery machines provided by Intralot, Inc., the lottery's gaming system vendor.

Players who purchased those wagers will be offered a replacement ticket for the Jan. 28 drawing.

The error occurred when Intralot deployed two self-service lottery machines before upgrading internal software supporting Powerball's new format.... [ More ]